topic Re: Re: No sim service in SIM cards & Porting

Re: No sim service

gfg1 — Thu, 16 May 2024 14:10:01 GMT

Recently had an EE Sim 3 days ago yet until now, 4th day, still NOT GETTING 3G/4G signal. All I get is 'NETWORK UNAVAILABLE'!

I've checked on the Coverage Checker. It shows 'Good Coverage'!!

I've switched OFF and ON my mobile phone; took out the sim and put the sim back, still NO Service Signal.

Gilbert

Re: Re: No sim service

bristolian — Thu, 16 May 2024 14:42:55 GMT

The 3G network has been switched off nationally since January. 2G is now the fallback should the base-4G service not be available.

Sounds like you've used the "check coverage" option on the webtool, not the "check status" option that's more suited to "is there a problem in my area" queries.

If your phone has never had coverage since having a new SIM, the issue could be account-related - which would require a call to CS from another phone, to resolve.

Re: Re: No sim service

ictis — Wed, 04 Sep 2024 14:14:51 GMT

The 3 G service hasn't been switched off nationally since January. I still have if in Milton Keynes, Bedford & Northants area.

Yesterday it dropped for a few hours & is doing it today as I've received texts & a call in that time. I have been trying to find out when EE are going to drop 3G in my area but the coverage enquiry blandly just reports 4G is all lovely & no 3G info or specific dates are mention. The service is useful as a chocolate teapot.

Re: Re: No sim service

ictis — Wed, 04 Sep 2024 14:17:46 GMT

If other networks are being used as carriers & therefore prolonging the EE coverage it'd be nice to know.

Re: Re: No sim service

bristolian — Wed, 04 Sep 2024 14:47:52 GMT

@ictis wrote:

The 3 G service hasn't been switched off nationally since January.

I can assure you it has. If you think otherwise, can you post a screenshot of what's making you think so?

https://ee.co.uk/3g-switch-off