https://community.ee.co.uk/t5/SIM-cards-Porting/Advice-on-replacement-sims/m-p/1429766#M48717 <P>I ordered a replacement sim yesterday but I have a couple of questions, I know it could take up to 5 days but do you get an email when it's been dispatched? I have seen posts of people saying they got confirmation email but it never actually got posted and I desperately need my new sim as I have to return my phone (has esim) and the phone I will be using instead needs a physical sim and it's my only form of contact with family who need to be able to reach me! Thanks <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> Tue, 03 Sep 2024 16:31:19 GMT LivinAndLaffin 2024-09-03T16:31:19Z https://community.ee.co.uk/t5/SIM-cards-Porting/Advice-on-replacement-sims/m-p/1429766#M48717 <P>I ordered a replacement sim yesterday but I have a couple of questions, I know it could take up to 5 days but do you get an email when it's been dispatched? I have seen posts of people saying they got confirmation email but it never actually got posted and I desperately need my new sim as I have to return my phone (has esim) and the phone I will be using instead needs a physical sim and it's my only form of contact with family who need to be able to reach me! Thanks <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> Tue, 03 Sep 2024 16:31:19 GMT https://community.ee.co.uk/t5/SIM-cards-Porting/Advice-on-replacement-sims/m-p/1429766#M48717 LivinAndLaffin 2024-09-03T16:31:19Z https://community.ee.co.uk/t5/SIM-cards-Porting/Advice-on-replacement-sims/m-p/1430222#M48737 <P>Hi <SPAN style="color:var(--ck-color-mention-text);"><SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4519449">@LivinAndLaffin</a></SPAN></SPAN>&nbsp;<BR /><BR />Welcome to the EE Community<BR /><BR />Brand new lines have a dispatch email sent with the order number. However replacement SIM cards for existing lines don't have a dispatch confirmation email sent- the SIM card is simply shipped straight away by standard post when it has been ordered.&nbsp;<BR />While we say allow up to 5 working days, they usually arrive in 2-3 days.&nbsp;<BR /><BR />Hope this helps!&nbsp;<BR /><BR />Ali</P> Wed, 04 Sep 2024 11:23:56 GMT https://community.ee.co.uk/t5/SIM-cards-Porting/Advice-on-replacement-sims/m-p/1430222#M48737 Ali_A 2024-09-04T11:23:56Z