topic Re: Jason in SIM cards & Porting

Jason

TannerJason206 — Thu, 29 Aug 2024 07:23:52 GMT

Jason **** I am full deaf please want new sim card

[Mod edit: Removed personal details from the community]

Re: Jason

Chris_B — Thu, 29 Aug 2024 07:24:13 GMT

@TannerJason206 You need to contact EE for this, please have a read of THIS or you can go to a EE store

Re: Jason

Debbie_G — Thu, 29 Aug 2024 08:07:10 GMT

Hey @TannerJason206

Welcome to the Community.

If your SIM has been lost, stolen or damaged, you can speak to a guide using live chat, this can be accessed in the help section of the EE app if you're using a pay monthly personal plan and are registered as the account owner (bill payer).

We also offer British Sign Language video relay and a text relay service.

For further details, please see the link @Chris_B

Hope this helps.

Debbie 🙂