topic emergancy call in SIM cards & Porting

emergancy call

powersolution — Mon, 05 Aug 2024 08:48:44 GMT

My sim number are showing emergancy call. i am in abroad now, how to fix the my EE sim.?

Re: emergancy call

Peter_W — Mon, 05 Aug 2024 10:49:50 GMT

Thanks for reaching out to us here on the Community, @powersolution.

Let's see if we can get your SIM working as it should be, where is it you're visiting right now?
Also are you on pay monthly or pay as you go?

Peter

Re: emergancy call

powersolution — Mon, 05 Aug 2024 11:02:27 GMT

i am on visit since four month, but sim did not worked from 3days. network are showing emergancy call. now i am not recieve the puck code for renewal.

Re: emergancy call

Schockwave — Mon, 05 Aug 2024 11:14:36 GMT

@powersolution , are you on pay as you go or monthly contract?

If on monthly contract did you enable roaming on your account?

Pay as you go is automatically enabled. Why do you need PUK code? You do not need this for renewal, not sure what you mean.

Where are you, what country?