topic Problem to number and SIM-card in SIM cards & Porting

Problem to number and SIM-card

Ruzal — Fri, 02 Aug 2024 07:15:30 GMT

Good day, dear community and users! A problem happened to me. Someone changed my number in the Telegram messenger to a phone number belonging to HER company. My phone number is ************. When you try to log into my account, all codes go to the phone number. But I don't have physical access to this number. Can you please help with solving this problem? I can provide all the evidence that my messenger account is mine. Thank you in advance!

[Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

Re: Problem to number and SIM-card

Ruzal — Fri, 02 Aug 2024 15:27:49 GMT

Good day, dear community and users! A problem happened to me. Someone changed my number in the Telegram messenger to a phone number belonging to EE company. My phone number is +************. When you try to log into my account, all codes go to the phone number. But I don't have physical access to this number. Can you please help with solving this problem? I can provide all the evidence that my messenger account is mine. Thank you in advance!

[Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

Re: Problem to number and SIM-card

Ali_A — Fri, 02 Aug 2024 07:44:17 GMT

Thanks for joining us on Community @Ruzal

You'd need to contact Telegram customer support for help with accessing your Telegram account.

Ali