topic Re: Sim card in SIM cards & Porting

Sim card

Lozza94x — Thu, 25 Jul 2024 12:39:57 GMT

Hi, I recently got new phone in May and am now experiencing problems with my Sim.

My phones states no Sim or service even though the sim is in the phone.

I have restarted phone, turnt off and on and removed and put back the sim card into the phone but nothing has worked

thank you

Re: Sim card

Chris_B — Thu, 25 Jul 2024 12:44:18 GMT

@Lozza94x if your phone is stating no Sim then your Sim card is faulty and you need to request a replacement Sim card. You can do this by calling customer services or by going to a local EE store with in date photo ID

Re: Sim card

Lozza94x — Thu, 25 Jul 2024 12:57:04 GMT

Thank you for your help