topic Re: need to block sim as phone lost in SIM cards & Porting

need to block sim as phone lost

paulcashman — Thu, 17 Aug 2023 10:17:36 GMT

need to block sim asap

Re: need to block sim as phone lost

paulcashman — Thu, 17 Aug 2023 10:13:33 GMT

i need to block my sim asap as lost phone

Re: need to block sim as phone lost

Christopher_G — Thu, 17 Aug 2023 10:26:07 GMT

Hi @paulcashman

Welcome to the community. Sorry to hear about your phone.

You need to speak to our Mobile Care team as soon as possible by calling 150 from another EE phone or one of the contact numbers on our get in touch help page.

Lost or stolen mobile phone? | Lost & Found Help | EE

Chris

Re: need to block sim as phone lost

dazarundel — Fri, 08 Sep 2023 21:35:40 GMT

I lost my phone 2 days ago and need to block asap and a new sim sending please

Re: need to block sim as phone lost

Leanne_T — Sat, 09 Sep 2023 05:59:28 GMT

Hi @dazarundel

Thanks for coming here.

To report the phone as lost, you would need to call us on +44 7953966250, and select the option for lost and stolen.

Our Mobile Care team will block the phone and SIM card for you and send you a replacement SIM card with the same number.

Please see our What should I do if my phone is lost or stolen? Help page for more details.

Leanne.

Re: need to block sim as phone lost

Connollyw — Sat, 20 Jul 2024 13:25:00 GMT

Hi Chris I have lost my phone

Re: need to block sim as phone lost

Connollyw — Sat, 20 Jul 2024 13:26:10 GMT

Yes

Re: need to block sim as phone lost

James_B — Sat, 20 Jul 2024 13:38:13 GMT

I'm sorry to hear you've lost your phone, @Connollyw

Please get in touch on 07953 966 250 from any phone to report it.

Thanks

James