topic Re: NO SIM in SIM cards & Porting

NO SIM

Boeing737 — Wed, 10 Jul 2024 18:43:19 GMT

Re: NO SIM

Schockwave — Wed, 10 Jul 2024 18:44:37 GMT

Hello @Boeing737 ,

Welcome to the community,

Can you please elaborate so that we can help you, what is your problem?

Re: NO SIM

Boeing737 — Wed, 10 Jul 2024 18:44:48 GMT

I’ve recently joined EE and my reception works for 5min then says no sim… can anyone help!?

Re: NO SIM

Chris_B — Wed, 10 Jul 2024 18:45:26 GMT

@Boeing737 That’s not a lot to go on. Can you say a little more. ?

Re: NO SIM

Chris_B — Wed, 10 Jul 2024 18:48:09 GMT

@Boeing737 If your device says no sim then the device isn’t reading the sim. It’s a faulty Sim or your device sim reader is faulty. Best to start with a replacement SIM card. You can request this via customer services or you cancel to a EE store with in date photo ID.

Re: NO SIM

Northerner — Wed, 10 Jul 2024 19:36:10 GMT

Hi @Boeing737

Make sure the sim is sat correctly in the SIM tray.

Re: NO SIM

bristolian — Wed, 10 Jul 2024 21:28:36 GMT

If you have a dual-SIM phone, try the SIM in the alternate slot to ensure that's not the issue.