topic Re: Transferring my number via PAC in SIM cards & Porting

Transferring my number via PAC

Globex11 — Thu, 04 Jul 2024 07:06:27 GMT

Morning, recently transferred from O2 to EE and purchased a plan on the 24th of June to which I am still waiting til this date to receive a sim card. Instead I was advised to go into store to get a sim card which I did. Sim card with the EE number worked fine until I used the PAC code to transfer my number on the 1st of July and now I have no signal and I am unable to use my new plan. I received a text on the 2nd confirming "PORT IN Requested Completed PORT DATE 3/7" but 2 days later I still have no signal.

Re: Transferring my number via PAC

Chris_B — Thu, 04 Jul 2024 07:17:57 GMT

@Globex11 Have you restarted the device?

Re: Transferring my number via PAC

Globex11 — Thu, 04 Jul 2024 07:34:12 GMT

Multiple times.

Re: Transferring my number via PAC

bristolian — Thu, 04 Jul 2024 07:55:46 GMT

Your next call should be to EE CS, either 150 from your phone or 07953 966150 from any other phone.

Try a manual network search first, just to check your issue isn't being caused by a local loss of coverage. That, or see if your phone regains coverage in another area.