topic New customer esim in SIM cards & Porting

New customer esim

Sgook — Mon, 01 Jul 2024 15:55:56 GMT

I signed up to EE a week ago on a eSIM only deal. How do I get my eSIM/SIM card ? I’ve had no correspondence from EE other than an email thanking me for my order. And today I received my first bill? But no simm or qr code.

someone please help.

Re: New customer esim

Gareth43 — Mon, 01 Jul 2024 16:37:34 GMT

Hey there no one on here as access to you’re account, so best option for you is to ring up. Thanks

Re: New customer esim

Schockwave — Mon, 01 Jul 2024 18:00:45 GMT

Hello @Sgook ,

Welcome to the community,

SIM cards are sent out via second class post, so could still be on its way, but if you want more information, I suggest you ring and speak to customer service, as they can take a look for you.