topic Re: Re: In Ireland, Mobile Data Not Working in SIM cards & Porting

Re: In Ireland, Mobile Data Not Working

MarekD — Tue, 25 Jun 2024 16:07:53 GMT

Hi, I need someone's help please. My Esim has completely died after I got the text that my number had been transfered. I can't call or text Customer Support and Mobile Data does not work?

I raised a complaint as that was the only way I could get in touch outside of finding a payphone. Can you check on it please? My email is

Thanks

[mod edit: removed personal details from the forum]

Re: Re: In Ireland, Mobile Data Not Working

bristolian — Tue, 25 Jun 2024 16:05:32 GMT

Complaints are usually acknowledged within 5 working days and then resolved on a 28day basis. Also posting your email address on a public internet forum is an open invitation to spammers, I'd recommend editing that out unless the site admiins beat you to it.

You can contact EE CS on 07953 966150 from any working phone, or 0800 9566000 from a web-calling app such as Skype.

Re: Re: In Ireland, Mobile Data Not Working

XRaySpeX — Tue, 25 Jun 2024 16:07:52 GMT

@MarekD : Are you really in Ireland or did you just latch onto a thread that involved Ireland?

No one will contact you from this user discussion group other than thro' the medium of these forums by posts such as this. You need to phone CS.