topic Re: Lost Ee sim card in SIM cards & Porting

Lost Ee sim card

Pinarpolat — Sun, 03 Sep 2023 13:01:20 GMT

I have lose my ee sim card when i travel to my country can I have the same number ?

Re: Lost Ee sim card

Christopher_G — Sun, 03 Sep 2023 13:55:00 GMT

Welcome to the community.

You need to report the SIM as lost to our Mobile Care team. They'll block the current SIM and send you a replacement one with the same number to the account address.

Chris

Re: Lost Ee sim card

Sidou69Bo — Sat, 04 Nov 2023 20:26:00 GMT

Hi,lost my Sim can you send me one with same number thanks

Re: Lost Ee sim card

Leanne_T — Sun, 05 Nov 2023 07:34:14 GMT

Morning @Sidou69Bo

Welcome to the community.

You would need to report the SIM as lost to our Mobile Care team.

They'll block the current SIM and send you a replacement one with the same number to the account address.

Leanne 🙂

Re: Lost Ee sim card

Singpi — Tue, 02 Apr 2024 14:38:28 GMT

I lost my sim card while traveling abroad. I need to get my sim card ASAP, what should I do?

Re: Lost Ee sim card

Katie_B — Tue, 02 Apr 2024 15:15:16 GMT

Hi @Singpi.

Thanks for coming here.

Have you reported this to our customer care team?

The team can also send a replacement SIM to your registered home address.

Alternatively, if you are in the UK you can also get a replacement SIM by visiting a local EE Store with photo ID.

Katie

Re: Lost Ee sim card

Abdesslem70 — Tue, 25 Jun 2024 10:56:31 GMT

Hi my name is abdesslem laichi l lost my sim card abroad

Re: Lost Ee sim card

Christopher_G — Tue, 25 Jun 2024 13:45:12 GMT

Hi @Abdesslem70

Welcome to the community.

I'm sorry to hear about your SIM card. I recommend reporting this to our Mobile Care team as soon as possible by following the instructions on our Lost or Stolen Mobile Phone help page.

Chris