topic Re: Videx gate intercom in SIM cards & Porting

Videx gate intercom

Paul8282 — Mon, 10 Apr 2023 11:34:09 GMT

Does anyone know the string required to put in the intercom to check the balance left on the sim?

or does anyone know how to register the SIM card on ee so I can check the balance and add to it. I have tried but it is asking I enter the text sent to the number which I can not see as it is in an intercom.

Re: Videx gate intercom

Jon_K — Tue, 11 Apr 2023 07:23:31 GMT

Hi @Paul8282

Are you on pay as you go?

Have you text BA to 150?

Jon

Re: Videx gate intercom

Paul8282 — Wed, 12 Apr 2023 19:57:22 GMT

It is pay as you go

i have to send a string to the intercom. For Vida phone it is 1234 for o2 it is 10, but when I try 150 for ee it does not work

Re: Videx gate intercom

Christopher_G — Thu, 13 Apr 2023 07:11:49 GMT

Hi @Paul8282

It may be worth speaking to our Mobile Care team so they can try and help you with this.

Chris

Re: Videx gate intercom

JonE65 — Fri, 01 Dec 2023 14:52:24 GMT

Hi Paul, did you ever find the solution for this, I am trying to do the same thing? thanks.

Re: Videx gate intercom

skchamberlain21 — Sat, 22 Jun 2024 12:12:57 GMT

I am also trying to find the answer to this. Has anyone cracked it? Thanks

Re: Videx gate intercom

James_B — Sat, 22 Jun 2024 12:23:50 GMT

Hi @skchamberlain21,

Welcome to the EE Community. 🙂

The best solution would be to temporarily insert the SIM into a phone in order to receive the verification text to register for the EE app.

Once this has been done, you be able to manage the account online.

Hope this helps.

James