topic Transferring sim numbers in SIM cards & Porting

Transferring sim numbers

Jahnequa — Fri, 21 Jun 2024 10:15:35 GMT

How long does it take to transfer my old number to EE Because it’s been 2 days now I turned my phone on and off a few times and it still hasn’t changed. What should I do?

Re: Transferring sim numbers

bristolian — Fri, 21 Jun 2024 10:17:30 GMT

Are you porting a number from another network into EE? That should complete the working day after you submit your PAC.

When exactly did you submit your PAC?

Re: Transferring sim numbers

Jahnequa — Fri, 21 Jun 2024 14:02:03 GMT

Wednesday 19th June

Re: Transferring sim numbers

Christopher_G — Fri, 21 Jun 2024 16:02:23 GMT

OK, thanks @Jahnequa

It should have transferred by now. I recommend speaking with our Mobile Care team so they can take a look into it for you.

Chris