topic Re: I require a 9 digit PUK code for a new account but.... in SIM cards & Porting

I require a 9 digit PUK code for a new account but....

jonleda — Sun, 02 Jun 2024 05:58:14 GMT

My old/ soon to go out of contract sim I use In my car system is being replaced with a different sim from SKY (sorry) I need a 9 digit PUK code but EE only provide 8 any ideas? Do I add a “0” in front or?

look forward to some ideas.

Thanks

Re: I require a 9 digit PUK code for a new account but....

Chris_B — Sun, 02 Jun 2024 06:40:53 GMT

@jonleda a PUK code is to unlock a sim when the wrong sim pin has been entered incorrectly 4 times. A PAC is to move your number from one network to a different network and a PAC code is only 8 digits.

A PUK code can be found within your online EE account. A PUK code is also only 8 digits.

Re: I require a 9 digit PUK code for a new account but....

jonleda — Sun, 02 Jun 2024 06:45:24 GMT

Hi Chris,

I was following the instructions from Sky who bizarrely ask for it even though its supposed to be for a new sim only plan.
thought it would be easier and free up a line when the sim in what was my ipad stopped, but no.

Re: I require a 9 digit PUK code for a new account but....

Christopher_G — Sun, 02 Jun 2024 09:07:01 GMT

Are they asking for a PAC or a PUK, @jonleda?

PAC - to transfer your number to another network

PUK - to unlock a SIM card that's locked due to entering the PIN incorrectly too many times.

Chris