topic Re: Moved to an eSIM on my Pixel Fold - still not connected/activated in SIM cards & Porting

Moved to an eSIM on my Pixel Fold - still not connected/activated

d_a_n1979 — Thu, 30 May 2024 11:55:24 GMT

Afternoon

I've moved one of my numbers to an eSIM on my Pixel Fold so I can reduce down to one device and keep my personal number on a physical SIM

I've activated the eSIM on the Fold this morning, entered the code sent to me, which was accepted

Yet it's still dead/not activated

Does anyone know how long the eSIM activation takes?

Thanks

Christopher_G — Thu, 30 May 2024 13:50:41 GMT

Welcome to the community.

It can take up to 24 hours, it's usually pretty quick though. Have you tried restarting the phone?

Chris

d_a_n1979 — Thu, 30 May 2024 13:56:29 GMT

Thanks and yes, a few times now

Still no change

I've left the original SIM in for now; do I need to remove that?

Katie_B — Thu, 30 May 2024 16:41:21 GMT

Could you please try removing the physical SIM?

Katie

d_a_n1979 — Thu, 30 May 2024 17:13:10 GMT

Already tried; makes no difference

Still no signal

d_a_n1979 — Thu, 30 May 2024 17:16:32 GMT

Ah just re-checked my Fold and the networks back up & running now, thank you

Amazed at how long it's taken TBH - but it's sorted 👍🏼

Katie_B — Thu, 30 May 2024 17:20:08 GMT

Thanks for letting us know @d_a_n1979.

Great to hear this is now resolved.

Katie