topic Re: Text message in SIM cards & Porting

Text message

Awlad — Wed, 29 May 2024 23:38:36 GMT

Hi, recently I buy a Iphone and convert my lyca mobile number to EE. Very unfortunately, it is working but I cannot receive any message if anyone send me message.
I try restarting my phone but it won not work. Plz anybody has similar problem. Answer will be highly appreciate.

thanks

Re: Text message

Leanne_T — Thu, 30 May 2024 07:14:39 GMT

Hi @Awlad

Thanks for coming to the community and for joining EE 🙂

If you go into your iPhone settings and select Messages, does the correct number show for Send & Receive?

If so, can you try turning off iMessage and Facetime and resetting the phone, then please turn both settings back on and let me know if this works for you?

Speak soon 🙂

Leanne.

Re: Text message

Awlad — Thu, 30 May 2024 10:47:18 GMT

It is not working.

thank you

Re: Text message

Leanne_T — Thu, 30 May 2024 11:00:54 GMT

Hi @Awlad

Does the number show correct in your Message settings?

Can text NUMBER to 150, do you get a reply?

Leanne.