topic Re: Re: Phone won't make or receive calls in SIM cards & Porting

Re: Phone won't make or receive calls

julianturner397 — Sun, 26 May 2024 09:20:06 GMT

I changed sim cards from my old t mobile to a ee sim in the shop they put in a tablet sim i went back to the shop in Peterborough and the the man said the problem will be fixed in 5 days that was monday he never changed the sim i still cant ring out or take calls

Re: Re: Phone won't make or receive calls

julianturner397 — Sun, 26 May 2024 09:24:09 GMT

Can send texts and get texts cant ring or get calls or get on 150 at all so i can talk to some one

Re: Re: Phone won't make or receive calls

James_B — Sun, 26 May 2024 12:06:44 GMT

Hi @julianturner397,

Welcome to the EE Community. 🙂

I'm sorry to hear you're having problems making calls with your new SIM.

I'd recommend contacting Technical Support on 07953 966 150 from another phone so a member of the team can take a look at this for you.

James