topic can't transfer number to replacement iPhone in SIM cards & Porting

can't transfer number to replacement iPhone

mrwallie — Fri, 24 May 2024 14:26:03 GMT

I have just received a new replacement phone for my damaged phone, I have backed up the new phone from I cloud but it won't transfer my number to the new phone. I had a e sim on old phone

Re: can't transfer number to replacement iPhone

Katie_B — Fri, 24 May 2024 14:30:46 GMT

Hi @mrwallie.

When setting up your new iPhone are you prompted to set up your eSIM? this can be found in the Choose a Data Plan screen in Quick Start.

Information on transferring your eSIM can be found HERE.

Katie