https://community.ee.co.uk/t5/SIM-cards-Porting/I-bought-a-new-phone-I-want-to-activate-my-e-sim/m-p/1389247#M46222 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4068702">@Eteeandrew</a></SPAN>&nbsp;</P> <P>Welcome to the community.</P> <P>Which device are you using? Have you had a look at our '<A href="https://ee.co.uk/help/mobile/getting-started/esim/what-is-an-esim" target="_blank">What is an eSIM and how do I use an eSIM?</A>' help page?</P> <P>Chris</P> Wed, 22 May 2024 17:58:53 GMT Christopher_G 2024-05-22T17:58:53Z https://community.ee.co.uk/t5/SIM-cards-Porting/I-bought-a-new-phone-I-want-to-activate-my-e-sim/m-p/1389201#M46220 <P>I recently purchased a new phone, and after setting it up, my eSIM disappeared and stopped working. I need assistance with activating my eSIM on the new device. Can you help?</P> Wed, 22 May 2024 16:16:46 GMT https://community.ee.co.uk/t5/SIM-cards-Porting/I-bought-a-new-phone-I-want-to-activate-my-e-sim/m-p/1389201#M46220 Eteeandrew 2024-05-22T16:16:46Z https://community.ee.co.uk/t5/SIM-cards-Porting/I-bought-a-new-phone-I-want-to-activate-my-e-sim/m-p/1389247#M46222 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4068702">@Eteeandrew</a></SPAN>&nbsp;</P> <P>Welcome to the community.</P> <P>Which device are you using? Have you had a look at our '<A href="https://ee.co.uk/help/mobile/getting-started/esim/what-is-an-esim" target="_blank">What is an eSIM and how do I use an eSIM?</A>' help page?</P> <P>Chris</P> Wed, 22 May 2024 17:58:53 GMT https://community.ee.co.uk/t5/SIM-cards-Porting/I-bought-a-new-phone-I-want-to-activate-my-e-sim/m-p/1389247#M46222 Christopher_G 2024-05-22T17:58:53Z