topic Re: How do I acess my PUK code? in SIM cards & Porting

How do I acess my PUK code?

iihtyso — Tue, 14 May 2024 17:29:02 GMT

Hello.

My SIM card has been locked for some reason and I searched that I need my PUK code.

However, it says for me to click on 'Manage my Device' but this option doesn't exists to me and I need my PUK code. Honestly, EE is such a hard platform.

Re: How do I acess my PUK code?

bristolian — Tue, 14 May 2024 17:44:57 GMT

A PUK is required after entering your SIM PIN incorrectly 3 times.

You can find a PUK at the bottom of the "Plans & Subscriptions" section if you're using a desktop browser..

Re: How do I acess my PUK code?

iihtyso — Tue, 14 May 2024 18:21:52 GMT

Yes! That's what I need, thank you!

But where can I find this section? Can't find it. ;(

Re: How do I acess my PUK code?

XRaySpeX — Tue, 14 May 2024 19:44:50 GMT

@iihtyso : You'll find the PUK, to unblock your SIM after too many incorrect PIN attempts, in your online MyEE under Home > Plans & Subs > Unlock your SIM / eSIM.