Upgrading pay as you go sim

Heera — Mon, 13 May 2024 19:10:03 GMT

Hello

Will my phone number stay the same if I put in my new upgraded pay as you go simcard?

Today I received my new simcard and on the sticker it says the pin and puk code but also says mobile number which is not the same phone number as the one I have.

Now im hesitant to put in this new sim card. Please help.

(I was asked to get a new upgraded simcard by EE as my data was no longer working on the old simcard I have in my phone which use to be T-mobile) when I called customer helpline to ask for a new upgraded pay as you go simcard so that I can use data- nothing was mentioned of a new phone number or keeping old number. I obviously want to keep my old number. If I put in the new simcard will it change? )

Thanks

Re: Upgrading pay as you go sim

XRaySpeX — Mon, 13 May 2024 21:43:20 GMT

You should have asked for a SIM with the same no. as your old SIM.

Re: Upgrading pay as you go sim

Katie_B — Tue, 14 May 2024 06:50:16 GMT

Hello @Heera.

Thanks for coming here.

If you have activated the SIM and you have been provided with a new number please give us a call on 150.

Katie

topic Re: Upgrading pay as you go sim in SIM cards & Porting

Upgrading pay as you go sim

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Re: Upgrading pay as you go sim