topic Re: Phone saying No Sim in SIM cards & Porting

Re: Phone saying No Sim

jake105 — Fri, 10 May 2024 14:47:28 GMT

They changed the SIM in store yesterday and it worked . Now it's saying No SIM again. Baffled.

Re: Re: Phone saying No Sim

Leanne_T — Fri, 10 May 2024 14:59:25 GMT

Hi @jake105

This may be an issue with the device if the SIM card has been replaced.

Could you try the SIM in another phone to see if the same happens?

Leanne.

Re: Re: Phone saying No Sim

jake105 — Fri, 10 May 2024 15:40:15 GMT

I won't be able to until tomorrow , probably best to take it back again to the shop, even though it's a bit of a hike. Puzzled as it worked for a out 24 hours. Phone works with everything else as well. Thanks so much for replying.

Re: Re: Phone saying No Sim

Leanne_T — Fri, 10 May 2024 15:45:56 GMT

Hi @jake105

No problem at all, the store will try some extra troubleshooting with you to see what the cause is and help you further 🙂

Leanne.