https://community.ee.co.uk/t5/SIM-cards-Porting/My-Sim-is-not-working-and-the-man-at-the-EE-shop-said-to-ring-EE/m-p/1375421#M45276 Mon, 08 Apr 2024 17:56:52 GMT Jessiejoo1 2024-04-08T17:56:52Z https://community.ee.co.uk/t5/SIM-cards-Porting/My-Sim-is-not-working-and-the-man-at-the-EE-shop-said-to-ring-EE/m-p/1375421#M45276 Mon, 08 Apr 2024 17:56:52 GMT https://community.ee.co.uk/t5/SIM-cards-Porting/My-Sim-is-not-working-and-the-man-at-the-EE-shop-said-to-ring-EE/m-p/1375421#M45276 Jessiejoo1 2024-04-08T17:56:52Z https://community.ee.co.uk/t5/SIM-cards-Porting/My-Sim-is-not-working-and-the-man-at-the-EE-shop-said-to-ring-EE/m-p/1375422#M45277 <P>I&nbsp; need a new sim card to be sent and keep the number that is on it?&nbsp; Can you chat online here with an assistant?</P><P>&nbsp;</P> Mon, 08 Apr 2024 17:57:52 GMT https://community.ee.co.uk/t5/SIM-cards-Porting/My-Sim-is-not-working-and-the-man-at-the-EE-shop-said-to-ring-EE/m-p/1375422#M45277 Jessiejoo1 2024-04-08T17:57:52Z https://community.ee.co.uk/t5/SIM-cards-Porting/My-Sim-is-not-working-and-the-man-at-the-EE-shop-said-to-ring-EE/m-p/1375440#M45286 <P>Why do you need 1?</P> <P><SPAN>Take phone &amp; old SIM into an EE shop with Photo ID &amp; they'll transfer number,&nbsp;any SIM contacts&nbsp;&amp;&nbsp;credit if&nbsp;applicable to a replacement SIM of correct size&nbsp;</SPAN><STRONG>for free</STRONG><SPAN>&nbsp;or order a replacement SIM online at&nbsp;</SPAN><A href="https://myaccount.ee.co.uk/order-sim/" target="_blank" rel="noopener noreferrer nofollow" data-di-id="di-id-c939be66-a464c3f3">Order a replacement SIM</A><SPAN>&nbsp;for £1.50 or phone CS for one.</SPAN><SPAN>&nbsp;It will come as a Combi-SIM with all 3 sizes as push-outs.</SPAN></P> <P>You can only use the online form when you just need a different sized SIM for a new phone.</P> Mon, 08 Apr 2024 18:49:00 GMT https://community.ee.co.uk/t5/SIM-cards-Porting/My-Sim-is-not-working-and-the-man-at-the-EE-shop-said-to-ring-EE/m-p/1375440#M45286 XRaySpeX 2024-04-08T18:49:00Z