topic Re: ACTIVATE A REPLACEMENT SIMCARD in SIM cards & Porting

ACTIVATE A REPLACEMENT SIMCARD

Laurelle1 — Mon, 08 Apr 2024 07:56:17 GMT

I have tried all avenues to activate my new replacement simcard. and it still has not activated. all it has done is weakened my Phone signal. and slowed down my phone.

Re: ACTIVATE A REPLACEMENT SIMCARD

Leanne_T — Mon, 08 Apr 2024 10:06:10 GMT

Hi @Laurelle1

Thanks for coming back to the community.

Have you been in touch with our mobile guides to get the SIM card activated?

Do you have an EE signal showing on the phone?

Leanne 🙂

Re: ACTIVATE A REPLACEMENT SIMCARD

Laurelle1 — Mon, 08 Apr 2024 17:44:57 GMT

Hello @Leanne_T

Thank you for your reply.

I do not have an EE Signal Now since I called EE to Activate my EE simcard.

Loretta x

Re: ACTIVATE A REPLACEMENT SIMCARD

Leanne_T — Mon, 08 Apr 2024 17:49:55 GMT

Hi @Laurelle1

Just to confirm, is the SIM still showing no signal since you called or has this now started working for you?

Leanne 🙂

Re: ACTIVATE A REPLACEMENT SIMCARD

Laurelle1 — Mon, 08 Apr 2024 17:59:16 GMT

Hello @Leanne_T

There is still no signal, Also my Phone number is still not showing in the Sim Card Status Settings Menu.

Thanks Loretta 🙂

Re: ACTIVATE A REPLACEMENT SIMCARD

Christopher_G — Tue, 09 Apr 2024 06:44:22 GMT

Hi @Laurelle1

Are you on contract or pay as you go? Have you tried restarting your device recently?

Chris