topic Re: Re: New SIM, transferring number in SIM cards & Porting

Re: New SIM, transferring number

KM122 — Mon, 08 Apr 2024 12:24:41 GMT

I did the same from o2 to ee and it’s been a week and it hasn’t changed back to my original number

Re: Re: New SIM, transferring number

James_B — Mon, 08 Apr 2024 12:41:54 GMT

Is your O2 SIM still active, @KM122?

When did you provide your PAC code to EE?

James

Re: Re: New SIM, transferring number

KM122 — Mon, 08 Apr 2024 12:49:22 GMT

Hi, thanks for replying, no my o2 stoped working 4 days after I received the SIM card and I provided the pac code before we got the SIM card ,4 days before I received the sim.

Re: Re: New SIM, transferring number

KM122 — Mon, 08 Apr 2024 12:53:56 GMT

But basically my number has been transferred but for only calling and sometimes it shows my original number and sometimes it shows the new ee SIM card which most of the time it shows the ee one not my original number which was supposedly transferred over and it has been 1 week and 2 days since I activated the SIM card in my phone

Re: Re: New SIM, transferring number

James_B — Mon, 08 Apr 2024 13:11:40 GMT

Is it just messages that display the temporary number, @KM122?

Which messaging app are you using?

James

Re: Re: New SIM, transferring number

KM122 — Mon, 08 Apr 2024 13:21:55 GMT

No FaceTime and messages only

Re: Re: New SIM, transferring number

James_B — Mon, 08 Apr 2024 13:31:33 GMT

Hi @KM122,

If you turn off Facetime and iMessage, then reboot your phone, the correct number should show when you reactivate them.

James

Re: Re: New SIM, transferring number

KM122 — Mon, 08 Apr 2024 13:43:37 GMT

I reseted my network settings and it works

Re: Re: New SIM, transferring number

James_B — Mon, 08 Apr 2024 13:48:18 GMT

Glad you got it sorted, @KM122 🙂

James