topic Re: Active my sim in SIM cards & Porting

Active my sim

Sparkyboyrfc — Wed, 31 May 2023 21:49:08 GMT

How do I activate my sim card for my phone

Re: Active my sim

Leanne_T — Thu, 01 Jun 2023 07:18:56 GMT

Morning @Sparkyboyrfc

Thanks for coming here.

Is this a replacement SIM card?

If so, do you have the old SIM?

Leanne 🙂

Re: Active my sim

Faslisula — Mon, 25 Sep 2023 09:50:40 GMT

Hiiii.

I want to active my new replacement SIM?

Re: Active my sim

Faslisula — Mon, 25 Sep 2023 09:51:39 GMT

I don’t have the old SIM?

Re: Active my sim

Leanne_T — Mon, 25 Sep 2023 10:03:14 GMT

Hi @Faslisula

Thanks for coming to the community.

If you don't have the old SIM card to receive the PIN needed to register the SIM card, please get in touch with our mobile care team to get this registered.

Thanks.

Leanne.

Re: Active my sim

Farzanarizvi5 — Thu, 21 Mar 2024 17:04:48 GMT

Yes replacement sim card .my old sim was lost

Re: Active my sim

James_B — Thu, 21 Mar 2024 17:17:10 GMT

Hi @Farzanarizvi5,

Welcome to the EE Community. 🙂

I'm sorry to hear you've lost your SIM card.

Please contact our lost and stolen team on 07953 966 250 as soon as possible to report it.

They'll deactivate your SIM to avoid any unauthorised use, and arrange to send you a replacement.

James

Re: Active my sim

Mattyburt — Sat, 30 Mar 2024 18:00:05 GMT

Put a replacement sim in my phone but still not working

Re: Active my sim

James_B — Sun, 31 Mar 2024 06:21:48 GMT

Welcome to the EE Community, @Mattyburt 🙂

What was the reason for the replacement?

James

Re: Active my sim

Raja7862 — Sun, 07 Apr 2024 22:41:05 GMT

How to activate

Re: Active my sim

Raja7862 — Sun, 07 Apr 2024 22:43:19 GMT

How to activate SIM card

Re: Active my sim

Raja7862 — Sun, 07 Apr 2024 22:46:17 GMT

New buy a shop 1£

Re: Active my sim

James_B — Mon, 08 Apr 2024 07:01:02 GMT

Hi @Raja7862,

Welcome to the EE Community. 🙂

Have you topped up your SIM and chosen a pack?

James

Re: Active my sim

avalkezri — Tue, 25 Jun 2024 18:10:48 GMT

hi can you active my new sim please

Re: Active my sim

Katie_B — Wed, 26 Jun 2024 06:22:18 GMT

Hi @avalkezri.

Thanks for coming here.

Is your new SIM a replacement SIM?

Is it pay as you go or pay monthly?

Katie

Re: Active my sim

MG1980 — Fri, 30 Aug 2024 04:07:11 GMT

I have old sim

Re: Active my sim

Ali_A — Fri, 30 Aug 2024 09:44:35 GMT

@MG1980
If you still have your old SIM and it is still working, you can activate your new SIM online at Activate Your SIM page

If your old SIM is no longer working, or you don't have it, you'll need to call our Customer Care team on 08009566000 to activate your new/replacement SIM.

Head over to our Activate My New SIM page for more details on the steps.

Ali