topic Re: Replacement sim not arrived in SIM cards & Porting

Replacement sim not arrived

moses121 — Fri, 05 Apr 2024 12:38:49 GMT

Im desperate for my replacement sim, that i have paid for, new number confirmed and no card - making it pretty useless and cant contact ee without a phone. Been four days now please advise on usual timescales and alternative solution!!

Re: Replacement sim not arrived

Chris_B — Fri, 05 Apr 2024 13:16:14 GMT

@moses121 SIM cards are sent out second-class Royal mail. So your sim probably got posted Tuesday at the earliest.

Re: Replacement sim not arrived

moses121 — Fri, 05 Apr 2024 13:24:43 GMT

Hopefully it arrives tomorrow then! Thanks

Re: Replacement sim not arrived

bristolian — Fri, 05 Apr 2024 13:37:18 GMT

You can visit an EE retail store with suitable photo-ID and obtain a replacement SIM there & then. Any other SIMs can be cancelled as part of the process.

Re: Replacement sim not arrived

moses121 — Fri, 05 Apr 2024 13:41:58 GMT

Thank you for the note, if it doesnt arrive tomorrow in the post i may have to! thanks