https://community.ee.co.uk/t5/SIM-cards-Porting/Re-eSIM-move-from-one-device-to-another/m-p/1373404#M45152 <P>Totally hear your pain!&nbsp; Am trying to perform the same maneuvre in a busy work day, and after 25 years with EE I'm told I have to wait over 20 minutes to get assistance.&nbsp; No option to request a call back.&nbsp; Really thinking of switching provider!</P> Tue, 02 Apr 2024 11:12:53 GMT Rick20241 2024-04-02T11:12:53Z https://community.ee.co.uk/t5/SIM-cards-Porting/Re-eSIM-move-from-one-device-to-another/m-p/1373404#M45152 <P>Totally hear your pain!&nbsp; Am trying to perform the same maneuvre in a busy work day, and after 25 years with EE I'm told I have to wait over 20 minutes to get assistance.&nbsp; No option to request a call back.&nbsp; Really thinking of switching provider!</P> Tue, 02 Apr 2024 11:12:53 GMT https://community.ee.co.uk/t5/SIM-cards-Porting/Re-eSIM-move-from-one-device-to-another/m-p/1373404#M45152 Rick20241 2024-04-02T11:12:53Z https://community.ee.co.uk/t5/SIM-cards-Porting/Re-eSIM-move-from-one-device-to-another/m-p/1373409#M45153 <P>What's the manouvre you're trying to perform and having difficulties with?</P> <P>The ease of changing phone is a shortcoming of any eSIM compared with a physical SIM.</P> <P>There should be an option on the CS-IVR to queue "virtually" with a callback option. I assume your comment of changing networks is borne out of frustration, but be sure to comprehensively survey any potential new network for coverage &amp; services in all the areas you frequent.</P> Tue, 02 Apr 2024 11:22:34 GMT https://community.ee.co.uk/t5/SIM-cards-Porting/Re-eSIM-move-from-one-device-to-another/m-p/1373409#M45153 bristolian 2024-04-02T11:22:34Z