porting from BT

GordonMathieson — Fri, 29 Mar 2024 16:49:16 GMT

I ported 4 numbers from a BT Family Sim Plan on 21st April. 2 of the numbers went through ok but the other 2 are stuck.

Spoken to Service team 3 or 4 times but getting nowhere. They keep telling me to wait 72 hours! That's nearly 2 weeks now.

They say the matter has been escalated and quoted an Issue number but still nothing.

Any Ideas how I can pursue this further?

Also, does anybody actually know what the technical issue is which causes a number to get stuck through porting?

Re: porting from BT

XRaySpeX — Fri, 29 Mar 2024 16:53:49 GMT

@GordonMathieson : Nowt will be done with porting over this Bank Hol. Check again on Tues.

GordonMathieson — Sun, 31 Mar 2024 07:52:56 GMT

Well I knew that but still need a solution.