https://community.ee.co.uk/t5/SIM-cards-Porting/Old-number-not-assigned/m-p/1372043#M45075 Wed, 27 Mar 2024 17:45:32 GMT Tadek1966 2024-03-27T17:45:32Z https://community.ee.co.uk/t5/SIM-cards-Porting/Old-number-not-assigned/m-p/1372043#M45075 Wed, 27 Mar 2024 17:45:32 GMT https://community.ee.co.uk/t5/SIM-cards-Porting/Old-number-not-assigned/m-p/1372043#M45075 Tadek1966 2024-03-27T17:45:32Z https://community.ee.co.uk/t5/SIM-cards-Porting/Old-number-not-assigned/m-p/1372047#M45076 <P><SPAN>I signed a contract with you with a pack code to keep my old number&nbsp; *************</SPAN><SPAN>, but you sent me a SIM card with a new number ***********</SPAN><SPAN>. Pack code&nbsp;************</SPAN><SPAN>&nbsp;</SPAN><SPAN>. My account number is *************</SPAN><SPAN>. My old number has been already disconnected from my old provider, however it was not transfered to EE yet. Would it be possible to confirm when this will be processed please, the PAC number was received and provided to you last week.</SPAN></P> <P>Kind Regards,</P> <P>TS</P> <P>[Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]</P> Wed, 27 Mar 2024 17:56:41 GMT https://community.ee.co.uk/t5/SIM-cards-Porting/Old-number-not-assigned/m-p/1372047#M45076 Tadek1966 2024-03-27T17:56:41Z https://community.ee.co.uk/t5/SIM-cards-Porting/Old-number-not-assigned/m-p/1372169#M45094 <P>Welcome to the EE Community, <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4332672">@Tadek1966</a></SPAN> <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> <P>Have you restarted your EE phone since you lost service on your old SIM?</P> <P>James</P> Thu, 28 Mar 2024 08:03:40 GMT https://community.ee.co.uk/t5/SIM-cards-Porting/Old-number-not-assigned/m-p/1372169#M45094 James_B 2024-03-28T08:03:40Z