topic Porting Number in SIM cards & Porting

Porting Number

HannahB98 — Wed, 21 Feb 2024 10:54:39 GMT

Hi I completed the automated service to port my old number and was told it would be complete before 6pm today. I have not received anything else how do I know this is taking place and when will I know my old number is with EE?

Re: Porting Number

HannahB98 — Wed, 21 Feb 2024 11:06:26 GMT

Re: Porting Number

Leanne_T — Wed, 21 Feb 2024 13:08:28 GMT

Hi @HannahB98

Thanks for coming here.

You will receive a text to let you know when the number transfer is complete.

If you would like to check this has been set up for today, please call us on 150 🙂

Leanne.

Re: Porting Number

Mystiqueen — Wed, 21 Feb 2024 13:09:12 GMT

You might also have to restart your phone.

Re: Porting Number

James_B — Wed, 21 Feb 2024 13:20:38 GMT

Welcome to the EE Community, @HannahB98 🙂

You'll receive a text to confirm your number transfer has been completed.

As @Mystiqueen mentioned, you'll need to restart your phone at this point.

Hope this helps.

James