https://community.ee.co.uk/t5/SIM-cards-Porting/New-I-phone-sim-transfer/m-p/1359216#M44135 <P>I just got a new iphone and swapped over the sim card from my old phone and it wouldnt connect to the EE network and its now saying i have an Esim, so i have tried to add that and now i can’t activate it because i cant get connected to the network to receive the text message and i cant call the help line because of the same reason.&nbsp;</P> Sat, 17 Feb 2024 17:26:35 GMT Will740 2024-02-17T17:26:35Z https://community.ee.co.uk/t5/SIM-cards-Porting/New-I-phone-sim-transfer/m-p/1359216#M44135 <P>I just got a new iphone and swapped over the sim card from my old phone and it wouldnt connect to the EE network and its now saying i have an Esim, so i have tried to add that and now i can’t activate it because i cant get connected to the network to receive the text message and i cant call the help line because of the same reason.&nbsp;</P> Sat, 17 Feb 2024 17:26:35 GMT https://community.ee.co.uk/t5/SIM-cards-Porting/New-I-phone-sim-transfer/m-p/1359216#M44135 Will740 2024-02-17T17:26:35Z https://community.ee.co.uk/t5/SIM-cards-Porting/New-I-phone-sim-transfer/m-p/1359341#M44146 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4280544">@Will740</a></SPAN>&nbsp;</P> <P>Thanks for coming to the community.&nbsp;</P> <P>Does the old SIM card work in your old phone or is this showing no signal?&nbsp;</P> <P>Did you request an eSIM when setting up the new iPhone?&nbsp;</P> <P>Leanne <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> Sun, 18 Feb 2024 08:34:17 GMT https://community.ee.co.uk/t5/SIM-cards-Porting/New-I-phone-sim-transfer/m-p/1359341#M44146 Leanne_T 2024-02-18T08:34:17Z