topic Re: Lost a simcard and replacement asking for pin number in SIM cards & Porting

Lost a simcard and replacement asking for pin number

arifalpay — Sat, 02 Dec 2023 12:42:29 GMT

Re: Lost a simcard and replacement asking for pin number

Leanne_T — Sat, 02 Dec 2023 14:14:39 GMT

Hi @arifalpay

Thanks for coming here.

Does the phone ask for a PIN to unlock the device?

Or, are you trying to register the new SIM card?

Leanne 🙂

Re: Lost a simcard and replacement asking for pin number

Blueren — Mon, 12 Feb 2024 10:09:14 GMT

I have already registered with EE but I can’t gain access to the app without putting in a Pin Number

Re: Lost a simcard and replacement asking for pin number

chistery — Mon, 12 Feb 2024 10:20:28 GMT

If you can't remember what PIN you set for the app when you first set it up, try deleting the app, and reinstalling it, it should ask you to set a new PIN.