https://community.ee.co.uk/t5/SIM-cards-Porting/SIM-card/m-p/1356492#M43975 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2940062">@Alanaclark</a></SPAN>&nbsp;</P> <P>Thanks for coming to the community.&nbsp;</P> <P>If you have selected eSIM this would deactivate the existing SIM card, do you have an option to download the eSIM in your device settings or the EE app?&nbsp;</P> <P>If not, you would need to call us or pop into an EE Store with photo ID to get a replacement SIM card.&nbsp;</P> <P>Leanne.&nbsp;</P> Fri, 09 Feb 2024 08:11:06 GMT Leanne_T 2024-02-09T08:11:06Z https://community.ee.co.uk/t5/SIM-cards-Porting/SIM-card/m-p/1356461#M43974 <P>Hi, I was setting up my mobile phone and accidentally clicked on eSIM and now my main SIM card won’t register in my phone can you help me please&nbsp;</P> Fri, 09 Feb 2024 06:29:38 GMT https://community.ee.co.uk/t5/SIM-cards-Porting/SIM-card/m-p/1356461#M43974 Alanaclark 2024-02-09T06:29:38Z https://community.ee.co.uk/t5/SIM-cards-Porting/SIM-card/m-p/1356492#M43975 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2940062">@Alanaclark</a></SPAN>&nbsp;</P> <P>Thanks for coming to the community.&nbsp;</P> <P>If you have selected eSIM this would deactivate the existing SIM card, do you have an option to download the eSIM in your device settings or the EE app?&nbsp;</P> <P>If not, you would need to call us or pop into an EE Store with photo ID to get a replacement SIM card.&nbsp;</P> <P>Leanne.&nbsp;</P> Fri, 09 Feb 2024 08:11:06 GMT https://community.ee.co.uk/t5/SIM-cards-Porting/SIM-card/m-p/1356492#M43975 Leanne_T 2024-02-09T08:11:06Z