topic Re: New iphone 15 does not find network ee in SIM cards & Porting

New iphone 15 does not find network ee

Laura0 — Sat, 03 Feb 2024 21:04:30 GMT

Hello,

I have just moved from an iphone 13mini to iphone 15. After the transfer, iphone 15 does not find the ee network. I have tried everything and it is not working. The issue is that my previous iphone 13mini says that my sim is not valid anymore on that phone.

How can i fix the sim problem?

Re: New iphone 15 does not find network ee

James_B — Sun, 04 Feb 2024 08:25:12 GMT

Hi @Laura0,

Welcome to the EE Community. 🙂

Are you using a physical SIM or eSIM?

James

Re: New iphone 15 does not find network ee

Laura0 — Sun, 04 Feb 2024 17:19:27 GMT

Hi James! I am using a physical sim!

Sent from my iPhone

Re: New iphone 15 does not find network ee

bristolian — Sun, 04 Feb 2024 23:00:30 GMT

What is "everything" that you've tried so far - can you be more specific? It may help others advise potential steps that you've not eliminated.