topic Re: phone upgrade using esim but can't get it to connect so have no phone access any in SIM cards & Porting https://community.ee.co.uk/t5/SIM-cards-Porting/phone-upgrade-using-esim-but-can-t-get-it-to-connect-so-have-no/m-p/1354558#M43856 <P>Hi <SPAN><SPAN class="mention" data-mention="@Tim211"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1770947">@Tim211</a></SPAN></SPAN>,</P> <P>Welcome to the EE Community. <span class="lia-unicode-emoji" title=":slightly_smiling_face:">šŸ™‚</span></P> <P>Did you transfer an existing eSIM from your old phone when setting up your new one?</P> <P>James</P> Sat, 03 Feb 2024 09:09:26 GMT James_B 2024-02-03T09:09:26Z phone upgrade using esim but can't get it to connect so have no phone access any https://community.ee.co.uk/t5/SIM-cards-Porting/phone-upgrade-using-esim-but-can-t-get-it-to-connect-so-have-no/m-p/1354531#M43851 Sat, 03 Feb 2024 04:22:46 GMT https://community.ee.co.uk/t5/SIM-cards-Porting/phone-upgrade-using-esim-but-can-t-get-it-to-connect-so-have-no/m-p/1354531#M43851 Tim211 2024-02-03T04:22:46Z Re: phone upgrade using esim but can't get it to connect so have no phone access any https://community.ee.co.uk/t5/SIM-cards-Porting/phone-upgrade-using-esim-but-can-t-get-it-to-connect-so-have-no/m-p/1354558#M43856 <P>Hi <SPAN><SPAN class="mention" data-mention="@Tim211"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1770947">@Tim211</a></SPAN></SPAN>,</P> <P>Welcome to the EE Community. <span class="lia-unicode-emoji" title=":slightly_smiling_face:">šŸ™‚</span></P> <P>Did you transfer an existing eSIM from your old phone when setting up your new one?</P> <P>James</P> Sat, 03 Feb 2024 09:09:26 GMT https://community.ee.co.uk/t5/SIM-cards-Porting/phone-upgrade-using-esim-but-can-t-get-it-to-connect-so-have-no/m-p/1354558#M43856 James_B 2024-02-03T09:09:26Z Re: phone upgrade using esim but can't get it to connect so have no phone access any https://community.ee.co.uk/t5/SIM-cards-Porting/phone-upgrade-using-esim-but-can-t-get-it-to-connect-so-have-no/m-p/1354719#M43874 Hi James<BR /><BR />Thank you - yes I did, now told to turn the phone off with sim inside for 24 hours, which Iā€™m very sceptical about. Sat, 03 Feb 2024 23:01:27 GMT https://community.ee.co.uk/t5/SIM-cards-Porting/phone-upgrade-using-esim-but-can-t-get-it-to-connect-so-have-no/m-p/1354719#M43874 Tim211 2024-02-03T23:01:27Z Re: phone upgrade using esim but can't get it to connect so have no phone access any https://community.ee.co.uk/t5/SIM-cards-Porting/phone-upgrade-using-esim-but-can-t-get-it-to-connect-so-have-no/m-p/1354750#M43878 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1770947">@Tim211</a></SPAN>,</P> <P>It can take up to 24 hours to activate a new SIM, but you don't need to leave your phone switched off.</P> <P>James</P> Sun, 04 Feb 2024 08:03:58 GMT https://community.ee.co.uk/t5/SIM-cards-Porting/phone-upgrade-using-esim-but-can-t-get-it-to-connect-so-have-no/m-p/1354750#M43878 James_B 2024-02-04T08:03:58Z