topic Re: Lost sim card in SIM cards & Porting

Re: Lost sim card

Dave409 — Fri, 02 Feb 2024 15:50:01 GMT

I've lost my sim card, how do i get a replacement?

Re: Re: Lost sim card

Christopher_G — Fri, 02 Feb 2024 15:54:04 GMT

Welcome to the community.

I'm sorry to hear about your SIM card. I recommend reporting your SIM as lost as soon as possible. That way we can block it and send a replacement.

Chris

Re: Re: Lost sim card

Jude123 — Wed, 20 Mar 2024 14:10:32 GMT

Lost SIM card need to replace it

Re: Re: Lost sim card

Katie_B — Wed, 20 Mar 2024 14:26:12 GMT

Hello @Jude123.

Thanks for coming here.

You can order a replacement SIM by either visiting your local EE Store with photo ID or by giving us a call on 07953 966 150 from any landline or provider.

I would recommend calling and reporting this to our team, they will then be able to order you a new SIM if you are unable to visit a store.

Katie