topic Re: Recently ported from O2 to EE, cannot call out. Data works in SIM cards & Porting https://community.ee.co.uk/t5/SIM-cards-Porting/Recently-ported-from-O2-to-EE-cannot-call-out-Data-works/m-p/1354346#M43793 <P>When exactly was "recently"? Ports are usually completed the working day after PAC submission, and confirmed complete by a text message. A phone restart completes the process.</P> <P>If it's been longer than that, you can contact CS on 0800 0798586 from any working phone.</P> Fri, 02 Feb 2024 15:23:42 GMT bristolian 2024-02-02T15:23:42Z Recently ported from O2 to EE, cannot call out. Data works https://community.ee.co.uk/t5/SIM-cards-Porting/Recently-ported-from-O2-to-EE-cannot-call-out-Data-works/m-p/1354344#M43792 <P><SPAN>Recently transferred to EE, been unable to make calls, data works - number port confirmation text received and old SIM card deactivated. &nbsp;Cannot call 150 to talk to someone.</SPAN></P> Fri, 02 Feb 2024 15:19:47 GMT https://community.ee.co.uk/t5/SIM-cards-Porting/Recently-ported-from-O2-to-EE-cannot-call-out-Data-works/m-p/1354344#M43792 Profile closed 2024-02-02T15:19:47Z Re: Recently ported from O2 to EE, cannot call out. Data works https://community.ee.co.uk/t5/SIM-cards-Porting/Recently-ported-from-O2-to-EE-cannot-call-out-Data-works/m-p/1354346#M43793 <P>When exactly was "recently"? Ports are usually completed the working day after PAC submission, and confirmed complete by a text message. A phone restart completes the process.</P> <P>If it's been longer than that, you can contact CS on 0800 0798586 from any working phone.</P> Fri, 02 Feb 2024 15:23:42 GMT https://community.ee.co.uk/t5/SIM-cards-Porting/Recently-ported-from-O2-to-EE-cannot-call-out-Data-works/m-p/1354346#M43793 bristolian 2024-02-02T15:23:42Z Re: Recently ported from O2 to EE, cannot call out. Data works https://community.ee.co.uk/t5/SIM-cards-Porting/Recently-ported-from-O2-to-EE-cannot-call-out-Data-works/m-p/1354347#M43794 <P>Submitted request Wednesday, got confirmation text this morning about 9am. &nbsp;Restarted phone a few times, and swapped sim back and forth (and restarted phone), &nbsp;O2 sim is definitely deactivated now. &nbsp;</P><P>No working phone to call them on. &nbsp;Stranded now without assistance.</P> Fri, 02 Feb 2024 15:26:19 GMT https://community.ee.co.uk/t5/SIM-cards-Porting/Recently-ported-from-O2-to-EE-cannot-call-out-Data-works/m-p/1354347#M43794 Profile closed 2024-02-02T15:26:19Z Re: Recently ported from O2 to EE, cannot call out. Data works https://community.ee.co.uk/t5/SIM-cards-Porting/Recently-ported-from-O2-to-EE-cannot-call-out-Data-works/m-p/1354371#M43800 <P>If you install the Skype web-calling app and connect to a WiFi router, you can contact CS on 0800 0798586. Your other option is to find a friend or relative locally and borrow their phone.</P> <P>There is no account access on this public web forum.</P> Fri, 02 Feb 2024 16:18:36 GMT https://community.ee.co.uk/t5/SIM-cards-Porting/Recently-ported-from-O2-to-EE-cannot-call-out-Data-works/m-p/1354371#M43800 bristolian 2024-02-02T16:18:36Z