topic Re: eSIM deleted new sim card sent out and still no service after entered into phone in SIM cards & Porting

eSIM deleted new sim card sent out and still no service after entered into phone

Matt230680 — Fri, 26 Jan 2024 08:15:40 GMT

Re: eSIM deleted new sim card sent out and still no service after entered into phone

Chris_B — Fri, 26 Jan 2024 08:18:14 GMT

@Matt230680 ! SIM cards take around 24 hours to activate, But try restarting the device a few times as this will help the network see the Sim card. It’s usually activated around 4-5 hours

Re: eSIM deleted new sim card sent out and still no service after entered into phone

Matt230680 — Fri, 26 Jan 2024 08:19:51 GMT

I’ve had the sim in phone since Wednesday and still nothing

Re: eSIM deleted new sim card sent out and still no service after entered into phone

Matt230680 — Fri, 26 Jan 2024 08:21:24 GMT

What else can I do?

Re: eSIM deleted new sim card sent out and still no service after entered into phone

Matt230680 — Fri, 26 Jan 2024 08:34:32 GMT

I deleted eSIM to find no service on SIM card, replacement sent out few days ago. Entered the sim and still no service!! I cannot contact with phone as 150 etc.. is not possible due to sim issues. How do I webchat regarding this issue and solution

Re: eSIM deleted new sim card sent out and still no service after entered into phone

bristolian — Fri, 26 Jan 2024 08:37:32 GMT

You can contact CS using 0800 0798586 from any working phone

Re: eSIM deleted new sim card sent out and still no service after entered into phone

Matt230680 — Fri, 26 Jan 2024 08:38:23 GMT

Thanks