topic Re: PAC in SIM cards & Porting

PAC

Meb197 — Wed, 22 Nov 2023 08:05:48 GMT

Can someone please help me get a PAC code I am ordering upgrade staying with EE but need to keep my number

Re: PAC

XRaySpeX — Wed, 22 Nov 2023 08:10:54 GMT

An upgrade by definition keeps your existing no. It's just a change of plan on the same no. You won't need a PAC.

Re: PAC

Ianmxwll — Tue, 23 Jan 2024 17:05:00 GMT

Hi, I am also trying to upgrade and stay with EE, but when selecting 'keep my existing number' the app or web page wont let me continue to check out with out giving a PAC number, even though it's not required.

Re: PAC

XRaySpeX — Tue, 23 Jan 2024 17:13:34 GMT

@Ianmxwll : Why do you think a PAC's not required?

An upgrade by definition keeps your existing no. An upgrade wouldn't be asking you to keep your existing number.

Sounds like you are asking for a new contract, not an upgrade.

Re: PAC

Afeesmohammed — Thu, 08 Feb 2024 17:31:38 GMT

I need my PAC code to order a phone from ee mobile my phone is broken

Re: PAC

Katie_B — Thu, 08 Feb 2024 17:37:00 GMT

Hello @Afeesmohammed.

Welcome to the community.

You do not need to provide a PAC code to complete an upgrade.

Are you being sent a security pin?

Katie