https://community.ee.co.uk/t5/SIM-cards-Porting/My-number-hasn-t-ported-over-from-BT/m-p/1350342#M43495 <P>My number should have been ported over to EE from BT, my sim no longer works, I can not text or call. And it appears I'm paying both EE and BT for a mobile service I can not use.&nbsp; I'm so frustrated , I can not get any help to sort it. I can not open a account with EE as I can not receive the text message with the passcode.</P> Tue, 23 Jan 2024 00:28:49 GMT Alan194 2024-01-23T00:28:49Z https://community.ee.co.uk/t5/SIM-cards-Porting/My-number-hasn-t-ported-over-from-BT/m-p/1350342#M43495 <P>My number should have been ported over to EE from BT, my sim no longer works, I can not text or call. And it appears I'm paying both EE and BT for a mobile service I can not use.&nbsp; I'm so frustrated , I can not get any help to sort it. I can not open a account with EE as I can not receive the text message with the passcode.</P> Tue, 23 Jan 2024 00:28:49 GMT https://community.ee.co.uk/t5/SIM-cards-Porting/My-number-hasn-t-ported-over-from-BT/m-p/1350342#M43495 Alan194 2024-01-23T00:28:49Z https://community.ee.co.uk/t5/SIM-cards-Porting/My-number-hasn-t-ported-over-from-BT/m-p/1350352#M43496 <P>Hi there,</P><P>I would recommend calling BT Support First and chase this up to make sure the number has 100% been ported and to ask about why there is 2 separate generated bills for both EE and BT. Alternatively, you can also call EE to ask the same question as it's their teams who ported you over. I would recommend making sure you inform them about the double billing as they may need to amend this ASAP</P><P>Hope this helps!</P> Tue, 23 Jan 2024 04:30:59 GMT https://community.ee.co.uk/t5/SIM-cards-Porting/My-number-hasn-t-ported-over-from-BT/m-p/1350352#M43496 RocketPup1 2024-01-23T04:30:59Z