topic Re: porting pain in SIM cards & Porting

porting pain

cazfish-63 — Fri, 19 Jan 2024 19:27:58 GMT

After waiting 3 weeks for my number to port from O2 to ee, it was scheduled to be before 6pm today, i now have people calling me using my old number getting sent straight to voicemail , which i dont get notified of. Any calls or texts i send come up as the ee phone number. i need to be able to use my old number. The O2 sim card is now dead but its like half the job has been done. HELP!!!!! Changing broadband has also been a pain, beginning to wish i just took the hit on price and stayed where i was.

Re: porting pain

Chris_B — Fri, 19 Jan 2024 19:52:38 GMT

@cazfish-63 Have you tried just restarting the device?

Re: porting pain

cazfish-63 — Fri, 19 Jan 2024 20:26:59 GMT

Several times throughout the day. Going to leave turned off overnight and cross fingers. If no luck I'll try contacting ee. Thanks for reply.

Re: porting pain

cazfish-63 — Sat, 20 Jan 2024 10:38:13 GMT

Thanks for your help. I spoke to very lovely lady from ee this morning, turns out they had ported the number to the other of the 2 sims they had sent me, which was still in its packaging. I had done the normal thing and used the primary sim. Swapped sims, turned phone off and on again, happy days.