topic Re: Re: Sim card replacement in SIM cards & Porting

Re: Sim card replacement

Winter100- — Fri, 29 Dec 2023 13:37:01 GMT

I have lost my sim card, may I request a new sim please for mobile number ***********

Thanks

Tracey

Re: Re: Sim card replacement

Winter100- — Fri, 29 Dec 2023 13:35:14 GMT

yes

Re: Re: Sim card replacement

Winter100- — Fri, 29 Dec 2023 13:35:47 GMT

yes it is working, but lost

Re: Re: Sim card replacement

Katie_B — Fri, 29 Dec 2023 13:38:21 GMT

Hi @Winter100-.

Welcome to the community.

I am sorry to hear that you have lost your SIM.

To report this and order a replacement SIM please give us a call from another phone on 07953 966 250.

Katie

Re: Re: Sim card replacement

Winter100- — Fri, 29 Dec 2023 13:40:05 GMT

how do i order a new sim in my EE please?

Re: Re: Sim card replacement

Katie_B — Fri, 29 Dec 2023 13:43:43 GMT

Hi @Winter100-.

You can either order a SIM by giving us a call or by visiting your local EE Store.

Katie

Re: Re: Sim card replacement

Winter100- — Fri, 29 Dec 2023 14:01:58 GMT

Thank you, issue resolved 🙂

Re: Re: Sim card replacement

Dimo — Fri, 23 Feb 2024 15:55:52 GMT

Hi @Katie_B

I am currently abroad and blocked my SIM due to forgotten PIN code.

How can I request new sim to a UK address where someone can receive and forward to me without calling or visiting EE?

Thank you!

Re: Re: Sim card replacement

James_B — Fri, 23 Feb 2024 16:27:25 GMT

Hi @Dimo,

You can unblock your SIM with a PUK code.

Tap here to get your PUK code online.

Hope this helps. 🙂

James