topic Re: Sim card not working in SIM cards & Porting

Sim card not working

PeeTeady19 — Sun, 31 Dec 2023 21:08:59 GMT

Hi,

I got a new sim card from a nearby store, the vendor toped up as requested by me, voucher code was send to 150 for activation. An hour later, sim stopped working, no network bar, when i dail a number, it pops up 'Number not registered'. Anyone got an idea what could be the problem.

Thank you.

Re: Sim card not working

Northerner — Sun, 31 Dec 2023 21:27:06 GMT

Hi @PeeTeady19

Are you in the UK.

It sounds like the number is dead or your phone is not unlocked/blacklisted

Thanks

Re: Sim card not working

PeeTeady19 — Sun, 31 Dec 2023 21:54:12 GMT

Hi @Northerner

I live in the UK,

My phone is a doubled sim Android and my other line is working perfectly, I really do not think its blacklisted.

Thank you.

Re: Sim card not working

Northerner — Sun, 31 Dec 2023 22:20:57 GMT

Hi @PeeTeady19

I asked if you are currently in the UK.

Have you set your dual SIM up correctly. Which android phone do you own.

Thanks

Re: Sim card not working

PeeTeady19 — Sun, 31 Dec 2023 22:41:00 GMT

Hi @Northerner,

I am currently in the UK.

My dual sim is correctly set up, I have been using 2 sims on the phone (Samsung A03) actually removed my second line, and replaced it with the new EE sim I bought. It worked initially, but stopped working after a while. Like 1-2 hours.

Thank you.

Re: Sim card not working

Christopher_G — Mon, 01 Jan 2024 09:55:08 GMT

Have you tried restarting the phone, or manually searching for a network, @PeeTeady19?

Chris

Re: Sim card not working

PeeTeady19 — Mon, 01 Jan 2024 15:47:42 GMT

Hi @Christopher_G

Yes I did that severally, also swapped fro one sim port to the other. It picked up late at night eventually.

Thank you all for all options and ideas.

Re: Sim card not working

Katie_B — Tue, 02 Jan 2024 07:16:52 GMT

Thanks for letting us know @PeeTeady19.

Katie 🙂

Re: Sim card not working

Qudsiamahmood — Sun, 03 Mar 2024 20:12:43 GMT

My sim not working on iPhone 7

Re: Sim card not working

Christopher_G — Mon, 04 Mar 2024 08:28:37 GMT

Hi @Qudsiamahmood

Welcome to the community.

Have you tried restarting your device? Are you getting any error messages?

Chris