https://community.ee.co.uk/t5/SIM-cards-Porting/No-service/m-p/1342957#M42963 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4213214">@Hazel1010</a></SPAN>&nbsp;</P> <P>Did they send you a replacement SIM? It sounds like the old one may have been deactivated while the new one was sent out. If you're <A href="https://ee.co.uk/store-finder" target="_blank">near an EE Store</A>, they'll be able to register a SIM there an then for you, rather than waiting for the replacement to come through.</P> <P>Chris</P> Mon, 01 Jan 2024 15:20:26 GMT Christopher_G 2024-01-01T15:20:26Z https://community.ee.co.uk/t5/SIM-cards-Porting/No-service/m-p/1342945#M42962 <P>Spoke to EE yesterday to ask for a sim for X-R as mine doesn’t fit now I have no service on my original sim&nbsp;</P> Mon, 01 Jan 2024 14:17:21 GMT https://community.ee.co.uk/t5/SIM-cards-Porting/No-service/m-p/1342945#M42962 Hazel1010 2024-01-01T14:17:21Z https://community.ee.co.uk/t5/SIM-cards-Porting/No-service/m-p/1342957#M42963 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4213214">@Hazel1010</a></SPAN>&nbsp;</P> <P>Did they send you a replacement SIM? It sounds like the old one may have been deactivated while the new one was sent out. If you're <A href="https://ee.co.uk/store-finder" target="_blank">near an EE Store</A>, they'll be able to register a SIM there an then for you, rather than waiting for the replacement to come through.</P> <P>Chris</P> Mon, 01 Jan 2024 15:20:26 GMT https://community.ee.co.uk/t5/SIM-cards-Porting/No-service/m-p/1342957#M42963 Christopher_G 2024-01-01T15:20:26Z