topic Re: PlusNet PAC code not accepted in SIM cards & Porting

PlusNet PAC code not accepted

Pete_uk — Sat, 30 Dec 2023 11:12:07 GMT

Hi all noob here

I got my EE sim yesterday and activated it yesterday afternoon but the PAC code PlusNet sent me is not accepted.

Admittedly I have seen another thread that said that my number will move one working day after activation, I'm assuming this was the information I gave when I ordered the SIM?

Its only been a few days but I've forgotten what info I provided!

Thanks

Peter

Re: PlusNet PAC code not accepted

Leanne_T — Sat, 30 Dec 2023 12:33:27 GMT

Hi @Pete_uk

Thanks for coming here 🙂

This is correct, the number transfer would have been set up for you when ordering the EE account you don't need to provide the PAC.

Please see our Transferring Your Mobile Phone Number to EE Help page for full details.

Leanne.

Re: PlusNet PAC code not accepted

Pete_uk — Sun, 31 Dec 2023 11:30:36 GMT

OK thanks for the info.

I activated the sim Friday so given the weekend and new years it might take a bit longer to go over.

When it does I guess I get a text and maybe have to restart my phone?

Thanks

Re: PlusNet PAC code not accepted

Leanne_T — Sun, 31 Dec 2023 11:53:14 GMT

Hi @Pete_uk

Yes that's correct, the number transfer can take up to midnight to fully complete on the day of the transfer 🙂

Leanne.