topic Re: Sim not working in SIM cards & Porting

Sim not working

SAQI1996 — Thu, 28 Dec 2023 18:56:14 GMT

Hi,

my contract has finished today 28/12/23. and now my sim is not working . Any solution.

Re: Sim not working

Northerner — Thu, 28 Dec 2023 19:18:09 GMT

Hi @SAQI1996

Unless you have cancelled your plan (served notice) then all that has ended is your minimum contract term. Your contract continues until you cancel or upgrade.

Have you tried restarting your device.

Are you in the UK.

Thanks

Re: Sim not working

SAQI1996 — Thu, 28 Dec 2023 19:21:22 GMT

Yeah i called them to cancel last month. I am in uk right now.

Re: Sim not working

Northerner — Thu, 28 Dec 2023 20:06:21 GMT

Hi @SAQI1996

Well if you have called and cancelled last month then it must be cancelled. What did you expect?

Thanks