topic Difficulty with switching to EE in SIM cards & Porting

Difficulty with switching to EE

Chinedu — Fri, 22 Dec 2023 19:05:08 GMT

About a month ago, I switched from EE to giffgaff. I transferred my number to giffgaff. While using giffgaff, I experienced poor network service and decided to switch back to EE when my monthly plan was over. It ended yesterday, so I tried to switch back. However, the first step in the transfer process is to enter my EE mobile number but since I transferred that number to giffgaff already, I don't have an EE number. How do fix this and move forward?

Any advice will be highly appreciated.

Thank you

Re: Difficulty with switching to EE

bristolian — Fri, 22 Dec 2023 19:14:53 GMT

You either need to have an active EE subscription to submit your PAC to port-in, or submit that PAC as part of ordering a new EE SIM/phone.

Re: Difficulty with switching to EE

XRaySpeX — Fri, 22 Dec 2023 20:53:07 GMT

You need to order an EE SIM 1st before you may give instructions to port your no. in.