topic Re: Switching to eve but keeping phone number in SIM cards & Porting

Switching to eve but keeping phone number

Elisestephenss — Wed, 20 Dec 2023 17:34:57 GMT

Hi there!
I’m switching from Tesco mobile to EE I’ve waited 24 hours to receive my PAC code.
I am aware I need to ring EE and give my code to them to keep my old number. How long does it take for the number to go on to my new sim?

Re: Switching to eve but keeping phone number

Northerner — Wed, 20 Dec 2023 17:40:39 GMT

Hi @Elisestephenss

It should take 24/48 hours but currently it may take longer because of Christmas.

Thanks

Re: Switching to eve but keeping phone number

bristolian — Wed, 20 Dec 2023 17:45:29 GMT

A PAC is actioned the working day after you submit it - providing this is before 5.30pm

See "how long does it take" under https://ee.co.uk/help/mobile/getting-started/keep-my-number/transfer-my-number-to-ee

Re: Switching to eve but keeping phone number

XRaySpeX — Wed, 20 Dec 2023 18:33:29 GMT

Once you've got your EE SIM & activated it give the PAC to EE using Fill out this quick form to transfer your number . It should port within 1 working day.